Terms of Service

Last updated: July 15, 2026

Acceptance

By creating an account, generating an API key, or sending a request to Social Fanout ("the Service", operated by Muse Nexus), you agree to these Terms. If you do not agree, do not use the Service.

What Social Fanout Does

Social Fanout is a developer API that publishes content, fetches accounts, manages social-media connections, and supports narrowly authorized interaction features across third-party social platforms (Meta, X, LinkedIn, TikTok, Pinterest, Bluesky, and others) on your behalf, using credentials you connect via OAuth. We are an intermediary — we do not own, control, or moderate the destination platforms.

Your Account & API Keys

• You must be 18 or older.
• You are responsible for keeping your API keys secret. Treat them like passwords.
• Anyone with your key can post on your behalf and incur charges. Rotate immediately if exposed.
• You are responsible for all activity under your account, including posts published via your API key.
• You must own or have permission to publish any content you send through the Service.
• You may not share a single account across multiple businesses or resell access without a separate agreement.

Connected Social Accounts

When you connect Meta, X, Bluesky, etc., you grant Social Fanout permission to act on your behalf within the scopes you approve. You can revoke at any time from your provider's app settings — revocation immediately disables publishing through Social Fanout.

Your use of each connected platform is governed by that platform's own terms. Social Fanout is not affiliated with, endorsed by, or sponsored by any of these platforms. We pass your content through their official APIs only.

When you explicitly enable the supported Instagram Comments feature, Social Fanout may receive and display comments for the connected account, send a public reply, set that comment's upstream visibility, or delete only a reply Social Fanout previously created and stored—each only after your explicit request. You are responsible for the reply content and for having authority to act for the connected account. Dismiss is local inbox state: it does not delete or hide provider content. These bounded controls are not general moderation and do not delete arbitrary or inbound comments.

You are solely responsible for content you publish through the Service. We do not pre-moderate posts. You must comply with each destination platform's own Terms of Service and Community Guidelines.

Acceptable Use

You may not use Social Fanout to:

• Send spam, automated harassment, or coordinated inauthentic behavior.
• Impersonate others or misrepresent your identity.
• Post unlawful, defamatory, infringing, or sexually explicit content involving minors.
• Circumvent rate limits, ToS, or platform-imposed restrictions on connected accounts.
• Reverse engineer, scrape, attempt to extract source code or non-public APIs, or attempt to overwhelm the Service.
• Resell, white-label, or sublicense the Service without a written reseller agreement.

We may suspend or terminate accounts that violate these rules, with or without notice.

Billing & Plans

• Pricing tiers are listed at socialfanout.com/#pricing.
• Paid plans are billed monthly via Stripe in advance. Persisted API keys enforce platform-type, monthly publish-attempt, and billing-status limits during early access; excessive, unpaid, or abusive use may be throttled, suspended, or moved to a Scale plan.
• You authorize Social Fanout to charge your payment method on file each billing cycle until you cancel. Stripe-backed keys can open the Stripe billing portal from the dashboard, or you can email hello@socialfanout.com.
• Cancellations take effect at the end of the current billing period. We do not pro-rate refunds for partial months unless required by law; other refunds are issued at our discretion, typically only for service outages we caused.
• Pricing may change with 30 days' notice via email or dashboard banner.
• Failed payments may mark API keys past due or unpaid until billing recovers.

Service Availability

We aim for high uptime but do not guarantee a specific SLA on free or self-serve paid tiers. The Service depends on third-party platforms (Meta, X, etc.) — outages, API changes, deprecations, or rate limits on their end may temporarily affect publishing. We will do our best to keep up, but we are not liable for posts that fail or are delayed due to upstream platform issues.

Data, Privacy, and Security

Our handling of your data is described in our Privacy Policy, incorporated by reference. In short: we store the minimum necessary to provide the authorized publishing and interaction features, keep provider tokens server-side, and do not sell your data.

Intellectual Property

You retain all rights to content you publish through Social Fanout. You grant us a limited, non-exclusive license to transmit that content to the destination platforms you've connected, solely to fulfill your publish requests.

Social Fanout, the Social Fanout name, and the Service software are owned by Muse Nexus. We grant you a non-transferable license to use the Service while your account is in good standing.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that posts will always succeed.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUSE NEXUS'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO SOCIAL FANOUT IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) USD $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR LOST-PROFIT DAMAGES.

Indemnification

You agree to indemnify and hold harmless Muse Nexus from claims, damages, and reasonable legal fees arising from (a) content you publish through the Service, (b) your violation of these Terms, or (c) your violation of a third-party platform's terms.

Termination

You may close your account by emailing hello@socialfanout.com. We do not currently offer account-wide self-service deletion in the dashboard. We may suspend or terminate for breach, non-payment, abuse, or legal requirement. Upon termination, we delete or anonymize your data per the retention rules in the Privacy Policy.

Changes to These Terms

We may update these Terms. Material changes will be announced 30 days in advance via email or dashboard. Continued use after the effective date constitutes acceptance.

Governing Law

These Terms are governed by the laws of the State of Hawaii, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Honolulu County, Hawaii. You and Muse Nexus each waive the right to a jury trial.

Contact

Questions, legal notices, or DMCA: hello@socialfanout.com
Muse Nexus · Hawaii, USA

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